Comments on: The Case of the 739,254 NDR Message Loop https://practical365.com/exchange-server-ndr-loop-distribution-list/ Practical Office 365 News, Tips, and Tutorials Fri, 25 Dec 2020 07:25:53 +0000 hourly 1 https://wordpress.org/?v=6.6.1 By: ara https://practical365.com/exchange-server-ndr-loop-distribution-list/#comment-232758 Fri, 25 Dec 2020 07:25:53 +0000 https://www.practical365.com/?p=5533#comment-232758 Hi Paul could you please let me know how you check above receive,expand,transfer,send using powershell ?
thanks in advance

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By: Aaron Mason https://practical365.com/exchange-server-ndr-loop-distribution-list/#comment-15721 Wed, 03 Aug 2016 03:12:25 +0000 https://www.practical365.com/?p=5533#comment-15721 This reminds me of a situation we had with our Service Desk software. We resolved a call for someone who was on leave, but they’d set a mailbox rule instead of the auto-responder so every time our software sent them an email informing them that their call was resolved, they’d send an email back saying they were unavailable, triggering an email acknowledging the response they sent, which would in turn trigger the mailbox rule… et cetera, et cetera. We had to log onto the service desk mailbox to delete the email before the service desk software could pick it up and start the process over again.

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By: simm https://practical365.com/exchange-server-ndr-loop-distribution-list/#comment-15720 Tue, 27 Oct 2015 21:46:28 +0000 https://www.practical365.com/?p=5533#comment-15720 In reply to fadi chebli.

Did you found solution for Exchange 2013?

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By: fadi chebli https://practical365.com/exchange-server-ndr-loop-distribution-list/#comment-15719 Thu, 15 Oct 2015 13:12:23 +0000 https://www.practical365.com/?p=5533#comment-15719 hi all
same case happened on exchange 2013

didnt find the options for the ndr on the group , is it available in exchange 2013 ?

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By: <div class="apbct-real-user-wrapper"> <div class="apbct-real-user-author-name">Paul Cunningham</div> <div class="apbct-real-user-badge" onmouseover=" let popup = document.getElementById('apbct_trp_comment_id_15718'); popup.style.display = 'inline-flex'; "> <div class="apbct-real-user-popup" id="apbct_trp_comment_id_15718"> <div class="apbct-real-user-title"> <p class="apbct-real-user-popup-header">The Real Person!</p> <p class="apbct-real-user-popup-text">Author <b>Paul Cunningham</b> acts as a real person and passed all tests against spambots. Anti-Spam by CleanTalk.</p> </div> </div> </div> </div> https://practical365.com/exchange-server-ndr-loop-distribution-list/#comment-15718 Thu, 16 Jul 2015 20:48:13 +0000 https://www.practical365.com/?p=5533#comment-15718 In reply to Minty.

I doubt you’ll be able to work out who was in the other companies’ distribution lists.

But if your company wants to open a Microsoft case about it then I would just do that.

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By: Minty https://practical365.com/exchange-server-ndr-loop-distribution-list/#comment-15717 Thu, 16 Jul 2015 15:07:44 +0000 https://www.practical365.com/?p=5533#comment-15717 Just had this happen to us last week and our parent company is freaking out, wanting to know precisely the external recipients involved. We met a few of the conditions for this to happen, including DLs with external contacts which also happen to be DLs. The external recipient DLs contained further DLs. Also, sender authentication was not enabled. Message Tracking Logs give me the host name for server generating the NDR, and this gives us some idea of the external companies involved, but am I right or wrong to assume there is no way to enumerate individual recipients when so many downstream external Distribution Lists are involved. My company wants to get an expert in from Microsoft.

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By: Mail loops things to consider | Foremist Computing Ltd Northampton UKForemist Computing Ltd Northampton UK https://practical365.com/exchange-server-ndr-loop-distribution-list/#comment-15715 Tue, 22 Oct 2013 08:38:39 +0000 https://www.practical365.com/?p=5533#comment-15715 […] https://www.practical365.com/exchange-server-ndr-loop-distribution-list/ […]

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By: Gopinath T https://practical365.com/exchange-server-ndr-loop-distribution-list/#comment-15714 Wed, 01 May 2013 07:35:22 +0000 https://www.practical365.com/?p=5533#comment-15714 Paul

Scenario is as below

– Automated job sends a mail to a DL, all internal recipients, and one recipients mailbox is full.
– The DL was set to send delivery reports to group owner, and the NDR was sent to one of the group managers.
– The group manager was confused as the NDR said “person X mailbox is full” and we clarified it why.

The DL doesnt have any external recipients bu the automated mail comes from an address that is non-existent, will changing the setting to send delivery reports to message orginator create NDR between the non-existent sender and the recipient whose mailbox is full.
We can test this, just wanted to hear it from the master 🙂

Thanks
Gopinath T

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By: <div class="apbct-real-user-wrapper"> <div class="apbct-real-user-author-name">Paul Cunningham</div> <div class="apbct-real-user-badge" onmouseover=" let popup = document.getElementById('apbct_trp_comment_id_15713'); popup.style.display = 'inline-flex'; "> <div class="apbct-real-user-popup" id="apbct_trp_comment_id_15713"> <div class="apbct-real-user-title"> <p class="apbct-real-user-popup-header">The Real Person!</p> <p class="apbct-real-user-popup-text">Author <b>Paul Cunningham</b> acts as a real person and passed all tests against spambots. Anti-Spam by CleanTalk.</p> </div> </div> </div> </div> https://practical365.com/exchange-server-ndr-loop-distribution-list/#comment-15713 Thu, 28 Mar 2013 10:14:58 +0000 https://www.practical365.com/?p=5533#comment-15713 In reply to Tim Nielsen.

Yes I believe Exchange 2003 did not adhere to that RFC (or it didn’t exist at the time).

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By: Tim Nielsen https://practical365.com/exchange-server-ndr-loop-distribution-list/#comment-15712 Wed, 27 Mar 2013 19:57:47 +0000 https://www.practical365.com/?p=5533#comment-15712 Paul, the issue I am experiencing is very similar to the one you described but there are some differences. In my case, I am currently in a transition/co-existence period from 2003 to 2010 (I purchased and used your Exchange Server 2003 to 2010 guide by the way and it was a fantastic resource, big thank you!).

An external contact sent a message to a distribution group, which has a large number of external recipients. And this resulted in the out-of-office messages from those external recipients to be sent back to the distribution list which in turn distributed it to everyone else. I am seeing the same behavior in the message tracking as you described above in that when the message is “TRANSFER” the return path is changed from the external sender to the address of the distribution group and causing this behavior.

You mention above the following which is where my confusion starts.

“If the group is configured to send no delivery reports, the ReturnPath is not modified by Exchange and a loop would not occur. Suppressing delivery reports in this way only impacts NDRs, but not other auto-replies such as “out of office”.”

My understanding from the above is that clicking the button for “Do not send delivery reports” will not prevent Out-of-Office replies but in my case that is the only thing I am seeing. Am I misunderstanding this or do you think that my situation is unique to the one you described?

And lastly, do you know why this behavior would start now? I am only about 1 week into my co-existence period between 2003 and 2010. My guess is that the RFC you mentioned above was put into effect with the installation of Exchange 2010 but I cannot find anything specific to confirm that assumption.

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